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Regular maintenance to complex installations, PorusInc Smart Hands service provides colocation customers access to a highly trained team of technicians and engineers available 24x7x365. These Services Include but not limited to:

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Onramp Technical Assistance and Troubleshooting

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• Power cycling of an Infrastructure element.

• Providing visual verifications for remote troubleshooting

• Backup Tapes Assistance

• Cabling Testing

• Hardware Replacement

• Moving or Replacing a Cable

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 Hardware Installation and Un-installation Services

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•  Connecting, securing, removing power cords

• Network Cable Routing, installation and decommissioning  

• Racking, Stacking and Uncracking

• Connectivity, and integration between Racks

• Hard drive and media destruction

• Structured Cabling