Managed Colocation Services

The managed co location services are to maintain the uptime, reliability, increase the efficiency of the data center, and meet service levels. This requires vigilant monitoring of the environment, periodic maintenance of equipment through well-defined process and procedures.  The process and procedures must also evolve to meet changing requirements across industry and regulatory compliance and standards. And, to develop contingency plans to ensure business continuity in the event of disaster.

 

The managed Colocation solution has following options​:

• Intensive Managed

• Managed

• Self-Managed

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Managed Services Models

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 Intensive Managed

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The intensive managed services are the enhanced version of managed services, the intensive managed services will include governance framework in addition to the managed service framework. The governance framework will ensure the data center process, procedures and delivery methodology are governed, enhanced and transformed to meet the tactical and strategic business objectives.

The intensive managed services include periodic internal audits to maintain the standards and compliance, oversite on utilization to meet demand, & supply to enhance the revenue. It also focuses on utilization to optimize to manage the cost.

 

The intensive managed services utilized the critical infrastructure platforms, and Anytime & Anywhere solutions to transform the co-location operations to digital operations. The digital operations will enhance the customer experience, improve the reliability and reduce the TCO.

The intensive managed services includes Platforms,  Solutions, Managed Services and Governance, is better value for money.

 

Intensive Managed Service Value Proposition includes all in one

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Managed

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The managed services model is to manage the Co-location operations leveraging the required process, standards and procedures utilizing the platforms and solutions specific to that center. The managed service model is based on the defined standards and service level agreements framework. Managed service model will include complete PorusInc service catalog.

Managed services catalog of services but not limited to:

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The managed services operating model will be based on ISO2000 standards, the service level will be defined to meet the operational, business and compliance outcomes of that specific co location facility.

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Self-Managed

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 This model allows to source required number of data center skilled team. This model provides right sourcing of team based on the requirements. The skilled team is categorized into Level1, Level 2, Site supervisors, fabric engineers and General Managers. In this model, the required sourced skilled team will follow customer and site-specific processes, routine procedures and standards.

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